Are you experiencing a business challenge related to operations, customer service, inventory or distribution management? Bring on graduate level learners from Fanshawe College to engage in an analysis of your challenge, and deliver a comprehensive review of inventory management best practices, benchmarks, key performance indicators (KPIs), and recommendations for implementing a simple yet effective solution tailored to your needs.

Fanshawe College students in this program understand customer experience design through Customer Experience (CX) research, maximizing journey mapping, measuring the CX journey, and how to deploy direct and interactive omni-channel (multiple) marketing campaigns using customer intelligence and social media analytics. This project will involve groups of 4-5 students in teams to develop a new customer experience for a product or service. The objectives are to apply the course material and develop an appreciation for the process that a Customer Experience Specialist or Marketing Manager goes through in developing a new customer experience plan. Each team will play the part of a customer experience company which encompasses all the CX tools and will be pitching a new customer experience to your organization. Additional details regarding the live client work will be discussed in class.

This experience is designed for learners enrolled in project management and supply chain management courses at Ontario College. Participants have a foundational understanding of project planning, execution, and supply chain optimization. They are equipped to apply these skills to real-world projects, focusing on efficient resource allocation, process improvement, and strategic planning. Learners can leverage their classroom knowledge to tackle industry-specific challenges, providing innovative solutions that enhance operational efficiency.

Virtual Project Opportunity: Bring on one or more students from Fanshawe College in the Business - Marketing (BMK2) Co-op Endorsed Diploma to conduct a program-related project/Co-op based experience. In the two year program, students learn that marketing is a broad set of activities and decisions that must be made about a product or service to satisfy customer needs – everything from design and production to distribution, pricing, advertising, sales and even maintenance. Developing good marketing strategies and properly executing those strategies most often determines whether a product will be a success. The Co-op work term is sequenced for a 4 or 8 month Co-op. Students are available to engage in an employer-lead project/Co-op as early as May 6/24 and can continue as late as Aug. 23/24 (4 month option), or from from May 6/24 to Dec. 13/24 (8 month option) . Student co-ops can occur in-person, virtually or a hybrid and will count towards a co-op credit. Co-ops must be remunerated.